Frequently Asked Questions
Everything you need to know about our premium fabrics and home decor services.
What is the typical shipping time for fabric orders?
Most orders are processed within 1-3 business days. Depending on your location, standard shipping typically takes 5-7 business days to arrive.
Can I request fabric swatches before placing a large order?
Yes, we offer swatch samples for the majority of our home upholstery and drapery fabrics to ensure the color and texture meet your expectations.
What is your return policy for cut-to-length fabrics?
Because fabrics are cut specifically to your requested dimensions, we cannot accept returns unless the material is defective or damaged upon arrival.
How should I care for my Jordan Fabrics home textiles?
Care instructions vary by material. Most of our cotton and linen blends are machine washable on a gentle cycle, while our heavy upholstery fabrics are often dry-clean only.
Do you offer wholesale pricing for interior designers?
We do offer a trade program for industry professionals. Please contact our support team with your business credentials to apply for a professional discount.
Are the colors on the website 100% accurate?
While we strive for color accuracy in our photography, please note that screen settings and resolutions can vary. We recommend ordering a swatch for exact color matching.